A: We are lighting factory in Henglan Town Zhongshan city.
2.Q: What's your products quality?
A: We use the high quality material and technology, including lampshade, crystal, metal and electroplating etc.100% of the PRODUCTS will be tested and keep lighting to test its quality reliability, from raw material to half assembling until finishing products. Each product should pass all these QC procedures before shipping to customer.
3. About Materials
Q: Is your travertine natural or artificial?
A: We use 100% natural Italian travertine with unique veining. Each piece is hand-selected for quality and durability.
Q: What metal is used for the base?
A: Commercial-grade 304 stainless steel (or powder-coated iron for budget options), all rust-resistant with SGS certification.
4. Customization
Q: Can I get custom sizes/colors?
A: Yes! We offer:
4 standard stone color(Red Travertine/Beige Travertine/Gery Travertine/Black Travertine)
4 metal finishes (brushed gun black/brass/gold/Matt Black)
Custom sizing (provide CAD files or our designers will draft)
Q: What’s your MOQ for customized orders?
A: 5-10 units for standard designs
5. Production & Shipping
Q: How long is production time?
A: 15-25 days for 100+ units (expedited 12-day service available).
Q: What’s the packaging method?
A: Foam-lined or EPE with wooden crates
6. Quality Assurance
Q: How do you prevent stone cracking during transit?
A: Triple protection:
Corner protectors
Air-cushion film wrapping
ISO-certified shock-testing
Q: Do you provide test reports?
A: Yes, including:
Load capacity test (50kg+)
Metal composition analysis
Stain resistance certification
7. Sustainability
Q: Is your travertine ethically sourced?
A: Our stone comes from RSP-certified quarries with:
